Frequently Asked Questions
Generally
The "pre-order" phase is a pre-order phase. You can now secure a pair of glasses from the limited restock, which will arrive in the warehouse on the specified date and will be shipped from then on.
Blue light filter glasses are glasses specifically designed to reduce harmful blue light from digital screens and artificial light sources.
Blue light filter glasses can help reduce eye strain caused by prolonged screen time. This has a positive impact on sleep (sleep-wake cycle), focus and performance, as well as improved overall well-being (fewer headaches and sore eyes).
Yes. Many of our customers report that wearing blue light filter glasses reduces their headaches caused by digital eye strain.
Definitely! They can even improve sleep by blocking blue light, which inhibits the production of the sleep hormone melatonin. This makes it easier for you to fall asleep, sleep deeper and better, and feel more rested the next morning.
Yes. Studies show that blue light filter glasses effectively block blue light, helping to reduce eye strain, headaches, and sleep disturbances.
People who spend a lot of time in front of digital screens, such as computer users, gamers, or people who often use their smartphones, will benefit from blue light filter glasses.
Yes. Blue light filter glasses can be worn all day, especially for activities that involve screen work. Not only do they support you and your eyes, but they can also be used as an accessory to enhance your outfit.
Yes. Blue light filter glasses can be worn over contact lenses without any problems.
No. All our models are non-prescription.
Clean the glasses with a microfiber cloth and, if necessary, with a special lens cleaner to avoid damaging the coating.
SHIPPING & RETURNS
We offer our customers free shipping for Germany, Austria and Switzerland.
Shipping is handled by our reliable logistics partner, who checks, prepares, packs, and ships the goods after receipt of the order. This process takes approximately 1-3 days, depending on the order and order volume. The actual delivery time is approximately 4-9 business days , but may vary in a few cases. The average delivery time is 6 days.
The delivery time to Austria and Switzerland is approximately 2-3 working days longer.
Yes. You will receive a tracking number via email as soon as your package has been shipped. This allows you to track it at any time and specify a drop-off location, etc., as desired.
Get in touch with us! We'll review your case and arrange for a replacement of the defective product as quickly as possible.
Yes, as long as you haven't received an email confirming your order has shipped. Once the order has shipped, there's no way to change or cancel it.
Would you like to return your order? No problem! We offer a 30-day money-back guarantee. Simply click on the following link and register your return: https://amdor.retoure-anmelden.de
If you have any questions, just send an email to kontakt@amdor.de or use our contact form .
We welcome constructive criticism, so explanations for returns and suggestions for improvement are always welcome!
Once we receive and inspect the return, you will receive your money back to your original payment method within 1-4 business days!
You, as the customer, are responsible for the return shipping costs. Please ensure that you send the package with tracking so that you and we can track the shipment.
The order must be returned in like-new condition. Otherwise, we will not refund the order value.
PAYMENT & CONTACT
We only use the most secure payment processing providers.
This includes:
- Paypal
- Klarna
- Apple Pay
- Shopify Payments
- Visa
- Mastercard
- Giropay
- Google Pay
- AMEX
If you have any other questions or concerns, please feel free to contact us at any time! You can do so by simply sending an email to kontakt@amdor.de or using our contact form under "Contact." We will process your request as quickly as possible.