Right of withdrawal
Return Policy:
RETURNS
We offer you a 30 -day money-back guarantee!
If you would like to return your order, click the following link and register your return: https://amdor.retoure-anmelden.de
If you have any questions, please contact us at kontakt@amdor.de or use our contact form.
You, as the buyer, are responsible for the return shipping costs.
Return of Free Items & Gifts To enable us to refund the full purchase amount, the return shipment must include all items from your order. This also applies to free add-ons (such as our bracelet) or products from "Buy 2 – Pay for 1" promotions.
If the free gift is not returned, we will deduct the item's regular retail price from your refund amount.
You will receive your money back to your original payment method within 7 days of receipt of the return!
To help us improve our service and products, we also greatly appreciate constructive feedback, which is why a reason for the return & suggestions for improvement are always welcome!
Restocking fee
No restocking fee is charged. A full refund of the purchase price will be issued within 7 working days after we receive the return. The original shipping costs are not refunded.
Exchange
We do not offer direct exchanges. Please return the item and then place a new order. If you have any questions, our support team is always available to assist you.
YOUR SATISFACTION. OUR PRIORITY.
Customer satisfaction comes first. That is why we continuously work to optimize our shipping policies & delivery times.optimize.
Shipping is handled by our reliable logistics partner, who checks the goods after the order is received, prepares, packs & ships them.
Return address
Gebrüder-Schönthal-Straße 7b 48432 Rheine Germany
SHIPPING PARTNER

Company information:
Company name : AHATRADE LIMITED
Certificate number : 80008167
Registered office : Unit 2A, 17/F Glenealy Tower, No.1 Glenealy Central, Hong Kong 999077
Customer Service:
Customer service hours: Monday to Friday: 09:00 – 18:00
Phone: +49 24195504426
Email: kontakt@amdor.de
We usually respond within one to two working days.


